“This research highlights how news organizations are responding to years of change driven by evolving media habits, multi-platform production, funding pressures, the pandemic, and new technologies,” says Rob Ambrose, Co-founder and Managing Director of Caretta Research. “The findings reveal that despite acute challenges, there’s a remarkable wave of optimism among industry professionals. At the same time, it points to the opportunities to embrace fully “story centric” working and updated newsroom workflows and systems.”

According to the study, many news organizations are struggling with traditional workflows and legacy systems. Specifically, one-third say their current newsroom computer system (NRCS) does not meet their needs. While more than half faced budget cuts in the last year, only a small number actively track the cost of covering stories or measure ROI. The report also reveals a notable trend of adopting AI-enabled tools and rethinking content delivery across platforms. These changes are vital, as news operations aim to maintain relevance and engage audiences in a highly fragmented distribution model.

“Newsrooms must now create more content for multiple platforms with fewer resources. Our findings highlight the crucial role technology and modern toolsets play in supporting journalists to meet the evolving demands of their audiences,” states Marcy Lefkovitz, SVP of Product Innovation at Dalet. “Our partnership with Caretta Research enables us to share a current view of newsroom operations. The result not only outlines ongoing challenges but also provides actionable insights for future success.”

Key findings of “The Future of Newsroom Workflows” include:

• 45% of news operations experience significant challenges with legacy systems, limiting access to field content, and requiring users to switch between multiple systems to complete tasks.
• Websites are the leading platform for news distribution, but a significant portion of the industry still lacks dedicated digital teams for content production.
• Despite significant changes driven by digital and social media platforms, there’s enormous optimism, with 68% of news people feeling “good” or “very good” about the future of their news operation.
• Further insights into crucial topics shaping the future of newsroom operations include strategies for managing and tracking costs.

Respondents noted that modernized tools greatly simplify newsroom operations, underscoring the importance of selecting the right systems and implementing timely updates. To navigate the complexities of legacy system replacement, data, and workflow migration, Dalet recently introduced a comprehensive Competitive Upgrade Program to maximize transformation benefits, efficiencies, and cost savings.

“The Future of Newsrooms” – Research Methodology

The independent research was commissioned by Dalet and conducted by Caretta Research in July and August 2024 among global respondents in a wide range of roles, including newsroom management, editorial and production roles, technical and engineering, and craft and operational functions. Participants work for over 60 diverse news organizations, mainly public and commercial broadcasters, as well as local network affiliates across the U.S.

Download the “The Future of Newsrooms” Report

Producers, editors, reporters, managers, IT specialists, executives and industry analysts are invited to download the full report here.

About Caretta Research

At Caretta Research we know how the media technology landscape is complicated. We care about helping media technology buyers and suppliers understand the market and make great decisions based on accurate data and focused insights.

Through Caretta Portal and Caretta Consulting we combine decades of experience in the industry with continuous hands-on research and an extensive network of technology buyers and decision-makers to help vendors understand and target their potential market, and to help buyers identify the most-suitable solutions—saving time, reducing risk and lowering costs. To learn more visit www.carettaresearch.com.

About Dalet

Dalet empowers media-rich organizations to transform their production and distribution workflows – accelerating media operations, maximizing collaboration and creating higher value from content. As a leading media technology and service provider with over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe. Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Peloton, and the BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media and committed to empowering a world where compelling stories are beautifully made, effortlessly told and thoughtfully delivered. Learn more at www.dalet.com.

The post Dalet and Caretta Research Publish “Future of Newsroom Workflows” Report appeared first on Dalet.

The expansion of the popular upgrade program coincides with Caretta Research’s upcoming report, “The future of newsroom workflows”, prepared in partnership with Dalet. The report found 45% of news operations experience significant challenges with legacy systems. Specifically, outdated tools and fragmented workflows that limit access to content from the field and require users to jump between multiple systems to complete tasks.

“Working with outdated systems is a challenge we recognize at RNZ,” states RNZ News Officer Mark Stevens. “Our dedicated team has worked wonders with legacy systems, including one that dates back to 1999. However, as new ways to plan, create and distribute stories emerge, the limitations with these legacy tools increase. We need to provide our storytellers with modern solutions so they can concentrate on delivering quality content to our audiences, not managing the growing technology gaps.”

Read the full story behind RNZ’s decision to choose Dalet for their new editorial system here.

Switching to Dalet gives customers a cutting-edge news workflow solution, leveraging the latest technology and backed by over twenty years of experience.

“In today’s climate of austerity and efficiency, continuing to spend on outdated newsroom systems isn’t sustainable. However, simply replacing a legacy system is not enough to drive progress. News organizations need a partner with deep industry expertise and cutting-edge technology to achieve the best financial and operational outcomes. That partner is Dalet,” states Tara Bryant, Chief Revenue Officer at Dalet.

Key benefits of the Dalet Competitive Upgrade Program include:

• Complimentary news workflow consultation for an operational audit and insights into story-centric news production, collaboration, and remote operations.
• Financial incentives for transitioning from legacy solutions to Dalet, along with the resulting operational cost savings.
• Seamless transition for your data and workflows by tapping into Dalet’s expertise in managing hundreds of successful customer migrations.
• One year of free training through the Dalet Learning Hub, supporting change management and adoption.

To learn more about the Competitive Upgrade Program, please visit https://go.dalet.com/upgrade

Sign up here to receive the upcoming Caretta Research “The future of newsroom workflows” report prepared in partnership with Dalet.

About Dalet

Dalet empowers media-rich organizations to transform their production and distribution workflows – accelerating media operations, maximizing collaboration and creating higher value from content. As a leading media technology and service provider with over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe. Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Peloton, and the BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media and committed to empowering a world where compelling stories are beautifully made, effortlessly told and thoughtfully delivered. Learn more at www.dalet.com.

The post Dalet Competitive Upgrade Program Offers Attractive Path to Modern News Operations appeared first on Dalet.

“RNZ’s upcoming centenary marks not just a celebration of our past, but a bold stride into the future,” said Mark Bullen, RNZ’s Chief Technology Officer. “This investment underscores our commitment to digital transformation, leveraging modern technologies to streamline operations and enhance our capacity to deliver timely news and information.”

Key to RNZ’s tech transformation is Dalet Pyramid, a news solution that enhances resource sharing and story collaboration for chaos-free operations that are open and auditable. The integrated solution will modernize content production and delivery with a story-centric approach. The replacement newsroom management solution includes planning, story editing and approvals, wire feeds, contact management, publishing, rundown management and archiving. In addition, the updated audio editing and management solution will let RNZ staff capture, edit and publish audio anytime and anywhere. The tech upgrade represents an investment of NZ$4.5M for the implementation and first five years of operation.

“One of the systems we’ve been relying on dates back to 1999,” remarked RNZ Chief News Officer Mark Stevens. “To put that into perspective, in 1999 Nokia 3210 topped phone sales and Google had just hired its first employee. Our dedicated RNZ kaimahi (staff) have worked wonders with these outdated tools, finding creative solutions wherever possible. However, we owe it to our storytellers to provide them with state-of-the-art technology so they can concentrate on delivering quality content to our audiences.”

Dalet was chosen to deliver the new system after a rigorous six-month tender process with almost 200 specific requirements, including RNZ’s role as a lifeline utility needing a hybrid cloud and on-premise solution. This ensures that RNZ can remain on air to deliver news broadcasts during any civil defense emergencies.

“We are thrilled to collaborate with RNZ to revolutionize their editorial workflows, enhancing both efficiency and flexibility,” said Ren Middleton, VP of Sales APAC at Dalet. “Dalet is the leader in sophisticated, automated, AI-enabled media workflows. This partnership aligns perfectly with our mission to empower storytellers to deliver compelling narratives to diverse audiences.”

Dalet works with many of the world’s top public media organizations including France Télévisions, the BBC and Australia’s SBS. The company’s ethos of empowering storytelling matched RNZ’s aims for the new system. RNZ will transition to the new system in 2025. Dalet is now working with the broadcaster on a comprehensive staff training program.

About Dalet

Dalet empowers media-rich organizations to transform their production and distribution workflows – accelerating media operations, maximizing collaboration and creating higher value from content. As a leading media technology and service provider with over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe. Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Peloton, and the BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media and committed to empowering a world where compelling stories are beautifully made, effortlessly told and thoughtfully delivered. Learn more at www.dalet.com

About RNZ

RNZ is New Zealand’s independent non-commercial public media organization and has proudly been so for almost 100 years. RNZ delivers a diverse range of content that reflects New Zealand’s culture, social and regional diversity. It serves as a platform for quality journalism, creating a space for open dialogue and informed discussion on topics that matter to New Zealanders. RNZ has more than 60 content-sharing partnerships and collaborations in place. It means RNZ content is available to many online media, print, radio and television services in New Zealand and the wider Pacific. This improves the accessibility of RNZ content for New Zealand and overseas audiences and provides a valuable source of unique local content for other media.

The post RNZ Selects Dalet for New Editorial System appeared first on Dalet.

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