Offering Solutions in Bite-Sized Segments

At Dalet, we know that getting started in something new or breaking away from what you know as tried-and-true can be a challenge. It’s those odd butterflies you get in your stomach before learning something new. Yes, we totally get that. We’ve all been there. This is why Dalet’s Pre-Sales Manager and Solution Architect Sharif Khan and Customer Advocate & Trainer Jonathan Coutts-Zawadzki are launching Quick Cuts on YouTube, where in less than five minutes you learn something new with our media asset management, content supply chain and production platform, Dalet Flex.

Tips and Tricks

In our current age of TikTok and YouTube’s #Shorts, we bring you these two-to-three minute videos as an approach for users to quickly familiarize themselves with the Dalet Flex platform. The idea is not to overwhelm users with a 30-to-90-minute video that offers a comprehensive look at our platform while taking away a massive chunk of your workday in the process. Instead, we offer you a less-than-five-minute solution that leads to another solution, and then another.

Our first season of Quick Cuts on YouTube will follow the basic workflow of a video project, and each episode will acclimatize users to the Dalet Flex approach. Our series starts with a brief introduction of what Dalet Flex is and what it offers on the basic level as a multimedia asset management platform. From here, Sharif and Jonathan then look at one aspect of Dalet Flex — creating and assigning metadata, importing and storing assets, DIY troubleshooting — in each video.

It’s the same comprehensive approach to what Dalet Flex offers you in asset management, just broken down into a digestible delivery. After a couple of minutes with Sharif and Jonathan, you can either return to Dalet Flex and accomplish whatever you need to get done, or you can look at what else we have in the log of episodes and find another solution. And if you don’t find the solution you are looking for in the Quick Cuts library, you can put in a request in the Comments section for a solution you need or a feature you want to know more about. What we strive for at Dalet is to help you unlock all the potential in our platforms, and with Dalet Flex, your options may be farther reaching than you realize.

Quick Cuts #1: Dalet Solution Architect Sharif Khan introduces Dalet Flex as his chosen solution for asset management.

Welcome to Quick Cuts

Dalet’s Quick Cuts series on YouTube brings additional support to you, the users of our award-winning platform. We hope you find the answer to your questions in this series of quick deep dives into Dalet Flex; but if you don’t, that’s okay. We’re listening and look forward to your feedback following each episode. Sure, when learning something new, there’s always a learning curve you’re facing; but we at Dalet are here to help you achieve your goals and deliver great content.

One bite at a time.

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It’s a nice change for me to be the newbie and to learn new things. I’m a pretty quick learner, but I like to keep an open mind because there are a lot of people out there who are smarter than me but not everyone is prepared to tell me to my face. Joining the Dalet team has shown me a bunch of those smart people and the results of some of their work. I can’t tell you about all the secret things in the lab. However, I can talk about one subtle, but very important thing that I discovered…

I was using the Dalet News Pack to find out how it worked and how we can integrate AmberFin‘s technology to make it even better. After about 30-40 minutes it struck me that I was using a single integrated piece of software. I know that under the hood there are many different tools, libraries and other elements that come together to make this product, yet my learning experience felt pretty natural and intuitive. This doesn’t happen by accident. I know that many people will have sat down and looked at what a user actually does with the software as well as how they interact with it. Creating a single user experience is actually a tough thing to do. Keeping things both consistent and good requires strong management of the product and a vision of what the product needs to be for the end users.

Why is this a good thing for our customers though? I have helped a lot of customers with a lot of complex workflows and the one thing that I consistently hear is how hard things can be to learn. Making a product easy and consistent in its experience encourages users to try new things and it also gives different operators from different teams the ability to help each other. Reducing learning and training time saves money and increases productivity for the owner of the system. It encourages diverse users to feel part of the same team and reduces the “fear of the unknown” when new workflows need to be investigated.

I must say that I have been impressed so far with my experiences here at Dalet. I understand why customers like the Dalet MAM so much. Now it’s time to learn the Dalet OneCut editor so that I can deliver our YouTube training videos using Dalet’s own tools.

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